Financial Service
Telecom Domain
Health Care

Telecom Domain

Contact Centers
Solutions unify the contact center and the enterprise by integrating applications that drive customer communications, customer and contact center information, and workforce productivity. Wise investments in Customer Relationship Management (CRM) capabilities offer tremendous opportunities for dramatic returns. Solutions focus on providing:

  • Customer Insight
  • Integrated View of the customer
  • Customer Data Analytics
  • Marketing Automation
  • Customer Interaction
  • Self Service Optimization
  • Customer Treatment
  • Sales Operations Integration
  • Marketing Execution
  • Value Optimization